Shipping policy

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or federal holidays. You will receive an email confirmation with tracking information once your order has shipped.

2. Shipping Rates & Delivery Times

We offer the following shipping options for orders within the United States:

Shipping Method Estimated Delivery Cost
Free Shipping 7–12 business days Calculated at checkout
Standard Shipping 6–11 business days Calculated at checkout
Overnight Shipping 5–10 business day Calculated at checkout

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location and carrier.

3. Free Shipping

We may offer free standard shipping on orders that meet a minimum order value. Any active free shipping promotions will be displayed at checkout.

4. Shipping Carriers

We ship using trusted carriers including:

  • USPS
  • UPS
  • FedEx

The carrier used for your order will depend on your location and the shipping method selected at checkout.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package directly on the carrier's website.

6. Shipping Restrictions

Currently, we ship to addresses within the United States, including Alaska and Hawaii. We do not ship to P.O. Boxes for certain oversized items. International shipping may be available — please contact us for details.

7. Damaged or Lost Packages

opliamart.shop is not responsible for packages lost or damaged in transit. If your order arrives damaged, please:

  1. Take photos of the damaged item and packaging
  2. Contact us within 48 hours of delivery at support@opliamart.shop
  3. We will work with the carrier to resolve the issue as quickly as possible

8. Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. opliamart.shop is not responsible for orders shipped to an incorrect address provided by the customer. If you need to update your address, contact us immediately at support@opliamart.shop or 254-546-3887 before your order is shipped.

9. Delays

We are not responsible for shipping delays caused by:

  • Weather conditions
  • Carrier delays
  • Customs or border inspections
  • High volume periods (holidays, sales events)

10. Contact Us

If you have any questions about your shipment or our Shipping Policy, please reach out:

  • Email: support@opliamart.shop
  • Phone: 254-546-3887
  • Website: opliamart.shop