Refund policy
Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
To initiate a return, please contact us at our store email with your order number and reason for return. Once your return is approved, we will provide you with instructions on how to send your item back.
Non-Returnable Items
The following items are not eligible for return:
- Perishable goods
- Digital downloads
- Gift cards
- Final sale or clearance items
- Items marked as non-returnable at the time of purchase
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 5–10 business days.
Late or Missing Refunds
If you haven't received a refund yet, first check your bank account, then contact your credit card company — it may take some time before your refund is officially posted. If you've done all of this and still have not received your refund, please contact us.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us with your order details.
Shipping Costs for Returns
Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
For any questions about our return and refund policy, please contact us through our store.
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